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SmartHub Help

Sign Up For SmartHub

Click on any link below and follow the instructions on the PDF.

  • Sign up for SmartHub via Web

  • Install SmartHub (iOS)

  • Install SmartHub (Android)

Change Your Password

Use SmartHub Mobile's Settings feature to change the password for your SmartHub account.

  • Change Your Password (iOS)

  • Change Your Passoword (Android)

View Billing And Payment History

Having access to your billing & payment history through smartHub has many benefits. Not only does it cut down on the storage of paper bills, allowing you to go green, but it also means you don't have to wait to get the information you want.

  • View Billing History (Web)

  • View Billing History (iOS)

  • View Billing History (Android)

Review Usage

My Usage offers you a quick snapshot of how much energy you've used, and allows you to compare that usage over time and against weather data. Why should you care? Tracking your usage will help you determine if you are using more energy than usual, so you can make adjustments before you get an unexpectedly large bill. In addition, having access to this information can help you make wise energy decisions.

  • Review Usage Data (iOS)

  • Review Usage Data (Android)

Pay Your Bill

Having access to your billing and payment history through SmartHub has many benefits. Not only does it cut down on the storage of paper bills, allowing you to go green, but it means to don't need to wait to get the information you want.

  • Pay your Bill (Web)

  • Pay your Bill (iOS)

  • Pay your Bill (Android)

Manage Payment Methods

One of the advantages of SmartHub is that you can conveniently make payments from your computer or smart device. No stamps for you! These documents show you how to add, edit, and delete payment account information. Rest assured your information is securely stored in accordance with credit card industry data security standards.

  • Manage Paymente (Web)

  • Manage Payments (iOS)

  • Manage Payments (Android)

Manage Notifications/Alerts

One of the great things about SmartHub is notifications. SmartHub can either email or text you to remind you about aspects of your account. Setting up a contact is only the first part of the process. You need to change the contact on an active notification on the Manage Notifications screen to use the additional contacts.

  • Manage Notification Contacts (Web)

  • Manage Notifications (Web)

  • Manage Notification/Alerts (iOS)

  • Manage Notifications/Alerts (Android)

Manage Automatic Payments

SmartHub allows you to sign up for recurring payments – meaning your bill will automatically be paid each month in full without any further action on your part. If you’d like to set up automatic payments from a bank account or card, SmartHub makes it easy to manage them from your smartphone or tablet. Here you’ll learn to enable, disable, and edit recurring payments.

  • Manage Automatic Payments (Web)

  • Manage Automatic Payments (iOS)

  • Manage Automatic Payments (Android)

SmartHub Voice Assistant (Echo and Alexa)

  • Set Up Guide

 

 

 

 

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©2023 West River Electric Association. All Rights Reserved.

  • Home
  • Your Coop
    • Board of Directors
    • Service Area
    • Construction Handbook
    • Contact Us
    • Solar and Wind Energy
    • Vehicle Bids
  • My Account
    • Capital Credits 101
    • New Member Page
    • Payment Options
    • Phone and Email Scams
    • Sign Up for Service
    • SmartHub Help
    • Training
  • Membership
    • Scholarships
    • Call Before You Dig
    • Demand Response Program
    • Marathon Water Heaters
    • Operation Roundup
    • Youth Tour
    • Together We Save
    • Generator Safety
    • Lighting Incentive Application
    • Member Survey
    • CO-OP CONNECTIONS SAVINGS
    • Air-Source Heat Pumps
    • Electric Vehicles
    • Energy Audits
    • WREA Golf Tournament Registration
    • Coop Code Day
    • Peak Times
  • Outages and Safety
    • Power Outages
    • Safety Quiz
    • Powerline Safety
  • Connections
    • 2022 Connections
    • 2021 Connections
    • 2020 Connections
    • 2019 Connections
    • 2023 Connections